Legal

Privacy Policy

AH Estates Derby Ltd (Company No. 12838995), 45 Leopold Street, Derby, United Kingdom, DE1 2HF ("we", "us") respects your privacy. This policy explains how we use personal information under the UK GDPR and the Data Protection Act 2018.

Information we collect

• Details you give us through our website form, by email or by phone: name, phone number, email address, property location and your message.
• Information needed to provide our services, such as property details, tenancy or sale information and identity checks where the law requires them.

How we use it

• To respond to your enquiry and provide the services you ask for.
• To meet our legal obligations, including anti-money-laundering and Right to Rent checks.
• To keep accurate business records.

We do not sell your information. We only share it where needed to deliver our services (for example with solicitors, referencing agencies, deposit schemes or contractors) or where the law requires.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected and to meet legal, accounting and regulatory requirements.

Your rights

You can ask to access, correct or delete your information, object to or restrict its use, or request a copy. To do so, email nasir@ahestatesderby.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Contact

Data controller: AH Estates Derby Ltd. Director: Nasir Iqbal. Freephone 0800 066 8096.